Finchglow Travel Agency Nigeria Limited Vacancies (4 Positions)

Finchglow Travel Agency Nigeria Limited Vacancies (4 Positions)



Finchglow Travels is a world class Travel Management Company. We provide travel solutions for all your personal and business travel needs; from travel consultations to ticketing and reservations, tours and transfer to consular services, our main goal is to satisfy all your travel needs, we sell the world to you.

We are recruiting to fill the following positions below:

1). Customer Service Manager

Location: Lagos

Job Descriptions

Communicating with customers either via phone, email or face-to-face in relation to our services plus potentially overseeing a team of Customer Service agents.

Must have practical knowledge of AMADEUS for ticket bookings and reservations

Follow the company’s procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles

Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.

Provide customer with Finchglow Travel brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations

Maintain awareness and adherence to our clients procedures, programs and policy guidelines

Consistent application of Finchglow Travel’s practices and programs

Provide industry updates as well as airline promotions to clients

Offer and provide travel insurance to customers

Engage in the preparation of sales budget weekly

Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required

Deadline: 9th November, 2019.

Go to How to Apply

 

2). Senior Travel Consultant

Location: Lagos

Job Description

Make professional and accurate travel arrangements for our clients including air, car, hotel, and ground transportation reservations

Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required

Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs

Follow the company’s procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.

Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.

Provide customer with Finchglow Travel brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations

Maintain awareness and adherence to our clients procedures, programs and policy guidelines

Consistent application of Finchglow Travel’s practices and programs

Provide industry updates as well as airline promotions to clients

Offer and provide travel insurance to customers

Engage in the preparation of sales budget weekly

Manage a team of junior travel consultants.

Deadline: 9th November, 2019.

Go to How to Apply

 

3). Sales Account Manager (Graduate Trainee)

Location: Abuja

Job Descriptions

Manage accounts and meet or exceed targets relating to revenue growth and profit margin

Participate in sales presentation to describe account management process and assist in bid process for preferred vendor when requested

Build and maintain strong relationships with both internal & external customers at all levels within an organization

Ensure client’s retention with Finchglow Travels by exceeding client expectations with every interaction

Share information with fellow Account Managers and Team Leaders to ensure a united, consistent and professional approach to client account management

Ensure all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file

Develop clear and effective written proposals for current and prospective customers

Analyze the market’s potential and determine the value of existing and prospective customer’s value to the organization

Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Ensure effective and efficient debt recovery from clients

Deadline: 20th November, 2019.

Go to How to Apply

 

4). Sales Account Manager (Graduate Trainee)

Location: Lagos

Job Description

Manage accounts and meet or exceed targets relating to revenue growth and profit margin

Participate in sales presentation to describe account management process and assist in bid process for preferred vendor when requested

Identify incremental sales opportunities within a portfolio of customers

Build and maintain strong relationships with both internal & external customers at all levels within an organization

Ensure client’s retention with Finchglow Travels by exceeding client expectations with every interaction

Share information with fellow Account Managers and Team Leaders to ensure a united, consistent and professional approach to client account management

Ensure all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file

Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Ensure effective and efficient debt recovery from clients

Deadline: 20th November, 2019.

How to Apply: Interested and qualified candidates should their Application and CV to: [email protected] using the job title as subject of the email.

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