Receptionist/ Customer Service Representative Vacancy at Sumec Firman Nigeria Company

Receptionist/ Customer Service Representative Vacancy at Sumec Firman Nigeria Company



SUMEC Machinery & Electric Company Limited is one of the six core subsidiaries of SUMEC Group Corporation. The company is dedicated for years to the R&D and manufacture of machinery and electric products including power machinery, home appliances, electronic and electric products as well as auto parts. With markets in over 100 countries and regions around the globe, it is one of the largest enterprises in China for small-type power machinery products and home appliances.

We are recruiting to fill the position below:

Job Title: Receptionist/ Customer Service Representative

Location: Enugu

Job Descriptions

Manage large amounts of incoming calls

keep records of customer’s interaction,process,customer’s accounts and file documents.

Take the extra mile to engage customers.

Give customers information about products and service

Identify and assess customers needs to achieve satisfaction

Handle customer’s complaints ,provide appropriate solutions,alternatives and follow up to ensure resolution

Job Requirements

B.Sc/HND in Mass communication and other relevant course of study

Proficient in English Oral and Written

Good Presentation skills

Must be smart and very resourcesful

Must be resident in Onitsha

Must have at least 2-3 years experience in customer service

Must be computer literate

Open to Female only

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.

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