Stanbic IBTC Bank massive Graduate & Exp. Vacancies (17 Positions) Abuja, Lagos, Kano and Bayelsa

Stanbic IBTC Bank Graduate & Exp. Vacancies (17 Positions) Abuja, Lagos, Kano and Bayelsa



Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting:

1). Business Development Executive – SIIBL

Job ID: 44328
Location: Lagos/Ibadan – Oyo
Job Sector: Financial Services

Job Purpose

To grow and develop insurance income for SIIB and deliver profitable revenue streams from within and outside of the Stanbic IBTC Group.

Ensure effective cross sell of insurance products and services across all major product lines.

Execution of the regional sales strategy to achieve all revenue goals and targets through engagement with both external and internal stakeholders.

Expansion of the Stanbic IBTC Group business through identification of revenue opportunities and harnessing of this revenue streams.

Key Responsibilities
Achieve Monthly Sales Target of Insurance Brokerage Commission:

Achieve and surpass assigned monthly Insurance brokerage commission target

Achieve and surpass assigned monthly/yearly insurance policy target

Achieve and surpass assigned new customer acquisition for both personal and business lines

Identify, initiate and convert leads for SIIBL

Grow SIIBL wallet share of customer’s insurance portfolio by harnessing and upselling insurance products.

Provide advice to corporate clients on managing and transferring risk using insurance solutions

Ensure penetration into Customers own insurance arrangements by harvesting the Banks client base in CIB, PBB and Wealth thereby reducing leakage of potential revenue.

Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company.

Make physical / telephone calls / e-mails to clients for customer interactions

Organize and facilitate Interactive sessions

Effectively communicate and follow through, with client requests to Technical Operations /support units

Maintain and update comprehensive customer database.

Ensure Client Control files are maintained for all Corporate customers

Consistently identify value to our customers by leveraging the various resources within the group

Grow SIIBL’s share of mind among clients/ organizations in assigned institutions

Proffer possible strategies/ways to improve sales and relating to customers.

Identify key insurance opportunities outside of the Stanbic IBTC Bank network and across the country and appropriately position SIIBL to capture the business and revenue streams

Grow the SIIB business within the region through regular engagement with prospective clients within and outside of the Group.

Customer Service Quality and Efficiency:

Ensure sales, renewal, premium payment, policy issuing and claims processes for all insurance products and services are adhered to.

Ensure accurate recording of both insurance direct sale and cross sell revenue and sales per product or service.

Provide excellent service to existing policy holders and ensure clients are notified before insurance policies expires

Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis

Ensure Legislative Compliance and SIBTC Standards:

Operate within the NAICOM guidelines and framework so as to avoid sanctions or infractions to the Company

Educate and enlighten clients employers about the dynamics of the Insurance industry

Continuously monitor market trends in the insurance industry, including the regulatory and legal framework, with a view to assessing the possible impact on the insurance brokerage

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments and leverage off their deals that might have insurance content.

External Relationships:

Liaise with Regulator on product development

Maintain continuous discussion with external counterparties specifically insurance companies where required

Preferred Qualification and Experience

Minimum of a First Degree in General Social Science/Marketing

A relevant Master’s Degree or professional qualifications will be an added advantage

Minimum of 3-5 years  experience with exposure in business development, sales and relationship management, sale of insurance products in an insurance company

Knowledge/Technical Skills/Expertise
Insurance Technical Competencies:

Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause.

Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet clients needs.

Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.

Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Compliance (KYC etc):

Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures., The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Insurance Act 2003.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Customer Understanding:

The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.

Go to How to Apply

 

2). Network Administrator

Job ID: 44332
Location: Lagos
Job Sector: Banking

Job Details

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

Assists in managing the design, delivery and support for data networks, LAN/WAN

Assists in the implementation and administration of networks, communication and all equipment pertaining to.

Key Responsibilities/Accountabilities

Assists in managing the Cisco and related telecoms issues and infrastructure in branch and campus locations

Supports network/communications related incidents assigned by the help desk/user support officers

Assist in the configuration and installation of Cisco routers and switches

Monitor all branch links to ensure availability is in line with agreed SLAs

Follow up on all data communications transactions with consultants and liaise with vendors on network related issues.

Preferred Qualification and Experience
Qualifications and Experience:

Minimum of first degree or its equivalent in IT related degree(s)

Professional qualification such as CCNA, CCNP would be an added advantage

Minimum of 4 years relevant experience in Network Administration

Knowledge/Technical Skills/Expertise
Technical Competencies:

Network management

Telecommunications (Data and Voice) network

IT Support

Business Continuity Management.

Go to How to Apply

 

3). IT Business Analyst – Agile Portfolio Office

Job ID: 44333
Location: Lagos
Job Sector: Banking

Job Details

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

The Business Analyst works with stakeholders across the organization to understand the business objective driving various projects or changes, define the scope of the change, analyze and specify the detailed requirements related to the change and finally support the implementation of the project or change.

Key Responsibilities

Ensure requirements Elicitation and documentation

Support the preparation of key presentations, strategy documentation and other such documents for IT in particular and Business Support as a whole

Ensure strict compliance to IT ‘s Standard Operating Processes

Support the delivery of technology projects on time, cost and scope

Any other duties as may be assigned by Department Head & Team Leader

Qualifications and Experience

Minimum of a First Degree or its equivalent in numerate or semi-numerate disciplines such as Engineering, Computer Sciences, Statistics, Mathematics.

For certifications and professional memberships: Business analysis professional certifications and membership with International Institute of Business Analysis is strongly recommend

Entry level certification (ECBA) – Entry Certificate in Business Analysis: for entry level business analyst

Second level certification (CCBA) – Certification of Capability in Business Analysis: for business analysts with 3 years and below work experience in the field of business analysis

Third level certification (CBAP) – Certified Business Analysis Professional: for business analysts with above 3 years work experience in the field of business analysis.

Minimum of 2 years experience working in a mixed technical and business environment.

Minimum of 2 years experience documenting business processes and models. Knowledge of the Solution Development Life Cycle (SDLC) and experience with the Waterfall and Agile project implementation approach

Minimum of 2 years experience working with productivity suits such as Microsoft Word, Excel, Powerpoint, Project and Visio. Experience producing wire frames. Responsive prototypes is an added advantage.

Knowledge/Technical Skills/Expertise
Technical Competencies:

Business analysis planning and monitoring

Requirements elicitation

Requirements management and communication

Requirement analysis

Solution assessment and validation.

Go to How to Apply

 

4). IT Security Officer (CSOC Analyst)

Job ID: 44330
Location: Lagos
Job Sector: Banking

Job Details

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

Responsible for performing security monitoring and incident handling to ensure the Confidentiality, Integrity and Availability of information assets for the Standard Bank Group.

Key Responsibilities
Engagement:

Partner with relevant stakeholders to maintain and improve the security posture of Business and IT.

Develop appropriate measures to understand the effectiveness of securing the bank through the availability of systems.

Service Delivery:

Perform monitoring via the Security Information and Event Management (SIEM) tool as well as from external sources (e.g. telephone or email).

Report on false positives and escalate those to the Lead Analyst for verification.

Undertake incident analysis, tracking, recording, and response.

Work with or assist other Cyber Security Incident Response Team (CSIRT) members in analysis activities.

Report new attack types or suspicious activity to the Lead Analyst.

Update the Case Management tools with evidence trails of all analysed incidents.

Document results of incidents.

Escalate and provide feedback on incidents as per Incident Handling Classification Standard and process.

Provide support to Lead Analyst and coordinate activities in support of Incident Containment.

Interact with the CSIRT team by assignment from Lead Analyst or Manager of Cyber Security Operations Centre.

Mitigation of Risk:

Continuously report on incidents identified via the SIEM.

Spot patterns across a number of systems to provide advanced warning on new threats.

Have an in-depth knowledge of Stanbic IBTC’s policies, procedures, or overall IT environment. Adherence to all applicable Policies and Procedures is mandatory.

Reporting:

Ad- hoc compilation and submission of M.I.S reports.

Security incidents reporting

Qualifications

First Degree IT and Computer Sciences

MCSE / CISA / CISM / CISSP etc would be beneficial

Experience:

3-4 Years experience in Configuration, optimization and security monitoring of incident handling to ensure the confidentiality, integrity and availability of information assets

1-2 Years Experience in TCP/IP, HTTP, network access controls, security principles

Proven ability in the incident management and software development lifecycles

Knowledge/Technical Skills/Expertise:

Understanding of the CSOC and CSIRT objectives and requirements.

Working knowledge of the IT and IT Security field including TCP/IP, HTTP, encryption, network access controls, intrusion detection and prevention systems.

Working knowledge of relevant Operating Systems.

Demonstrate knowledge of standards associated with the role, e.g. ISO, CobiT, ITIL.

Understanding of incident management and case management technologies (ticketing systems).

Go to How to Apply

 

5). IT Client Support Officer

Job ID: 44331
Location: Lagos
Job Sector: Banking

Job Details

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.

Job Purpose

To provide an operational User, Branch Support & Rollout (UBSR) structure to ensure that general IT problem in the branches and regions are resolved promptly and efficiently. The operational support includes first & second level support on user’s workstations, file/print servers, IT peripherals, SCCM servers, LANs and communication equipment.

Ensuring that all incidents are responded to, actioned and resolved within the required MTTR in the SLAs. Also ensure that calls and problems are escalated and communicated to the required support area and user for prompt attention.

Provide high level competency with regard to ensuring that users are optimally satisfied with the use and access of the bank’s IT services/applications in the daily discharge of their responsibilities.

Uptime of SCCM servers and patching of all laptops and Desktops

Key Responsibilities/Accountabilities
Improve customer experience:

Achieve a minimum annual Business Survey (i.e ISS) rating of 8 out of 10

Ensure not more than 5 significant incidents occur every week

Achieve an IT User Survey score of 7 out of 10

Ensure closure time within 90% of agreed SLA for significant and general complaints

Ensure service availability meets agreed targets

 Achieve a Remedy satisfaction survey rating of 3.5 out of 5

Develop a cost containment culture:

License & Maintenance

Staff Printing

Establish a control framework that guarantees visibility and reliability of our franchise:

Satisfactory Audits (Internal & External)

Resolve exceptions before due dates

Ensure there is no vulnerability

Emergency changes should not exceed 10% of total changes

Successful DR exercises.

Implement efficient and timely projects and changes to support key business objectives:

Achieve 80% close out sign offs on pre-agreed deliverables (time, scope, cost) by all relevant stakeholders

Score 90% on post implementation survey (conducted within a minimum of 3 months after project closure)

Respond within 24hours to engage relevant parties once a work request is raised

Preferred Qualification and Experience

Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.

Minimum of 4 years post qualification experience in a similar or related position.

Knowledge/Technical Skills/Expertise

IT Operations

IT Systems

Technical Analysis

IT Knowledge

Change Management

Rollout Management.

Go to How to Apply

 

6). Business Development Manager – SIPML

Job ID: 43241
Location: Lagos
Job Sector: Banking

Job Purpose

The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.

Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group.

Key Responsibilities
Achieve monthly sales target in RSA & Contributions:

Achieve and surpass assigned monthly RSA pin target

Achieve and surpass assigned monthly/yearly contribution target

Achieve and surpass assigned new employers targets

Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.

Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.

Identify, initiate and convert leads for SIPML.

Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.

Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.

Make physical / telephone calls / e-mails to clients for customer interactions

Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.

Effectively communicate and follow through, with client requests to back office /support units

Maintain and update comprehensive employers’ database.

Ensure Employers have updated contribution schedules.

Collect schedules from Employer for upload to clients’ accounts.

Follow up with employers on monthly pension contribution as at when due.

Increase number of funded and contributing RSA Pins in the department.

Consistently identify value to our customers by leveraging the various resources within the group

Ensure not more than 5% customer attrition from assigned institutions during the transfer window

Collect and correct email mandates for employees in assigned institutions

Organize CFI capture with Organizations periodically by the regulator.

Grow SIPML’s share of mind among clients/ organizations in assigned institutions

Increase the funding and contribution ratios of employees’ contribution within assigned institutions

Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

Educate and enlighten employees and their employers about the dynamics of the Pension industry

Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company

Ensure adherence to code of ethics and all other related guidelines

Ensure smooth internal & external stakeholder management

Preferred Qualification and Experience

First Degree in General Social Science

Chartered Financial Analyst (CFA)

Masters Degree in Marketing

Minimum of five years experience with exposure in sales relationship management & leadership position

Minimum of five years experience with exposure in client profiling

Minimum of five years experience with exposure in sales relationship management

Minimum of three years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise:

Effective Business Communication

Presentation Skills

Compliance-Know-Your-Customer

Brand Management

Customer Understanding

Applications: Microsoft Office Suite

Compliance.

Go to How to Apply

 

7). IT Project Manager

Job ID: 43536
Location: Lagos Island
Job Sector: Banking

Job Details

Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

The Project Manager must have an understanding of Project Management methodologies, contribute to successful project delivery by driving continuous improvement, coordinating projects, tracking status, budget and ensuring resources availability. He must ensure that appropriate standard project practices and procedures are followed and documentations, sign offs are managed and updated regularly.

Ensure owners of operational actions complete them and provide regular updates to project stakeholders and team members. Involved in planning the strategy roadmap with Head of Unit to complete and actualization of deliverables. Control, update, and report financials for projects and other related costs for IT Department.

Key Responsibilities/Accountabilities
Key Responsibilities:

Managing project governance responsibilities (In-country & Center)

Managing time, resources and project budgets

Management of Project Governance shared folder

Monitoring and communication of project status and delivery

Ensure strict compliance to IT ‘s Standard Operating Processes

Any other duties as may be assigned by Department Head & Team Leader

Preferred Qualification and Experience
Qualifications and Experience:

Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.

Preferably certified in Prince 2, PMI, PMBOK or other project management qualifications

Minimum of 6 years’ experience in IT Project Management

Knowledge/Technical Skills/Expertise
Technical Competencies:

Requirements validation

Financial management

Project management

Organization change management

IT Business Analysis

Configuration management

Go to How to Apply

 

8). Client Service Officer

Job ID: 36477
Location: Bayelsa
Job Sector: Banking

Job Purpose

To render frontline service support.

Key Responsibilities/Accountabilities
Control chequebooks:

Attend to telephonic queries regarding cheque books.

Control Automated Teller Machine (ATM) cards:

Receive and handle ATM cards according to laid-down policies and procedures.

Ensure the ATM cards are locked away overnight.

Dispatch and receive ATM cards to/from away branches.

File ATM cards in received-date order.

Handle retained ATM cards according to laid-down procedures.

Perform daily balancing of ATM cards in conjunction with the Asset Custodian

Attend to all telephonic enquiries regarding ATM cards.

Statements:

Issue off-cycle statements at customer’s instance and take charges as appropriate

Keep records of all source instructions from customers

Reactive selling:

Identify cross-selling and migration opportunities and sell products/services reactively.

Participate in tactical sales/marketing activities as required.

SIPML Management:

Attend to all pension enquiries

Processing of client withdrawal application.

Processing of client change of account information and signature

Processing of NSITF transfer.

Processing of deceased person benefit withdrawal.

Print statement of account and registration certificate for the client

Cross sale.

Render daily report on applicable platform.

SIAML Management:

Attend to all Asset management enquiries

Processing of client subscription.

Processing of client redemption

Processing of client change of account information.

Processing of deceased person redemption

Print statement of account and registration certificate for the client

Dispatch all document to appropriate unit after execution

Cross sale.

Preferred Qualification and Experience

A bachelor’s degree in any related field

0-2years banking experience, preferably interfacing with customers.

Strong relationship management background.

Experienced in upholding the highest levels of service.

Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

Relevant business/financial qualification

Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).

Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

Go to How to Apply

 

9). Personal Banker

Job ID: 36472
Location: Lagos
Job Sector: Banking

Job Purpose

Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition

Key Responsibilities/Accountabilities

Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.

Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.

Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.

Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.

Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.

Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Preferred Qualification and Experience

A bachelor’s degree in any related field

Minimum of Second Class Lower (2:2) division

0-2years banking experience, preferably interfacing with customers.

Strong relationship management background.

Experienced in upholding the highest levels of service.

Experience in completing credit applications successfully

Knowledge/Technical Skills/Expertise:

Deep knowledge and understanding of the different personal and segment value proposition.

Knowledge of local market environment and financial issues that may impact portfolio.

Working knowledge of bank systems and operations

Thorough understanding of credit principles as well as application and maintenance processes.

Knowledge of the banks organogram and awareness of relevant reporting lines.

Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).

Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

Proficient in Microsoft word and excel.

Time management

Ability to multi task

Ability to handle matrix reporting

Go to How to Apply

 

10). Relationship Manager, Commercial Banking

Job ID: 43764
Location: Kano
Job Sector: Banking

Job Purpose

To ensure an in-depth understanding of all customers in his/her portfolio, using the Customer Value Chain Analysis (CVCA) tool, in order to effectively meet the needs of the customers.

To execute the Commercial Banking Customer Value Proposition (CVP) and Industry Value Propositions (IVPs) initiatives and activities aimed at optimising both customer experience and profitability for the Bank.

To execute an effective relationship management strategy in line with overall Commercial Banking strategy of leading with Transactional Banking.

To ensure that close personal attention is given to providing a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.

To grow and retain a portfolio of high value Commercial Banking relationships by performing proactive and value adding portfolio management.

To achieve financial and non-financial targets for the portfolio.

Key Responsibilities/Accountabilities

In-Depth understanding of all Clients in the portfolio

Execution of the Commercial Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), and other agreed initiatives

Relationship and Portfolio Management

Grow and retain a portfolio of High Value Commercial Banking relationships

Deliver the financial and non-financial targets for the portfolio

Preferred Qualification and Experience

A good first degree from a reputable university (minimum of second class lower).

A professional qualification or 2nd degree will be an added advantage.

3 – 5 years cognate experience in relationship management, in a Business Banking or CIB environment.

Practical direct exposure to lending principles/previous working experience in Credit Risk Management is an added advantage.

Knowledge/Technical Skills/Expertise
Financial targets:

Portfolio profitability as measured by income after impairments, total revenue, ARPC, CoF, average assets yield, LTD ratio.

Net balance sheet growth (liabilities as measured by CASA and performing risk assets).

Quality of risk assets as measured by level of impairments.

Non-financial targets:

DTF ratio.

Quality of relationship management as measured by clients’ positive experiences/level of clients’ satisfaction/client retention.

TAT on client’s transactions.

Effective utilization of Salesforce.

Quality of CVCAs.

Quality of Credit structuring and documentation.

Quality of call reports, promptness of annual reviews, etc.

Accurate segmentation, mapping and tiering of clients in the portfolio.

Acquisition of profitable NTB clients.

Go to How to Apply

 

11). Relationship Manager, Commercial Banking

Job ID: 43763
Location: Abuja
Job Sector: Banking

Job Purpose

To ensure an in-depth understanding of all customers in his/her portfolio, using the Customer Value Chain Analysis (CVCA) tool, in order to effectively meet the needs of the customers.

To execute the Commercial Banking Customer Value Proposition (CVP) and Industry Value Propositions (IVPs) initiatives and activities aimed at optimising both customer experience and profitability for the Bank.

To execute an effective relationship management strategy in line with overall Commercial Banking strategy of leading with Transactional Banking.

To ensure that close personal attention is given to providing a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.

To grow and retain a portfolio of high value Commercial Banking relationships by performing proactive and value adding portfolio management.

To achieve financial and non-financial targets for the portfolio.

Key Responsibilities/Accountabilities

In-Depth understanding of all Clients in the portfolio

Execution of the Commercial Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), and other agreed initiatives

Relationship and Portfolio Management

Grow and retain a portfolio of High Value Commercial Banking relationships

Deliver the financial and non-financial targets for the portfolio

Preferred Qualification and Experience

A good first degree from a reputable university (minimum of second class lower).

A professional qualification or 2nd degree will be an added advantage.

3 – 5 years cognate experience in relationship management, in a Business Banking or CIB environment.

Practical direct exposure to lending principles/previous working experience in Credit Risk Management is an added advantage.

Knowledge/Technical Skills/Expertise
Financial targets:

Portfolio profitability as measured by income after impairments, total revenue, ARPC, CoF, average assets yield, LTD ratio.

Net balance sheet growth (liabilities as measured by CASA and performing risk assets).

Quality of risk assets as measured by level of impairments

Non-financial targets:
DTF ratio.

Quality of relationship management as measured by clients’ positive experiences/level of clients’ satisfaction/client retention.

TAT on client’s transactions.

Effective utilization of Salesforce.

Quality of CVCAs.

Quality of Credit structuring and documentation.

Quality of call reports, promptness of annual reviews, etc.

Accurate segmentation, mapping and tiering of clients in the portfolio.

Acquisition of profitable NTB clients.

Go to How to Apply

 

12). Relationship Manager, Commercial Banking

Job ID: 43765
Location: Kaduna
Job Sector: Banking

Job Purpose

To ensure an in-depth understanding of all customers in his/her portfolio, using the Customer Value Chain Analysis (CVCA) tool, in order to effectively meet the needs of the customers.

To execute the Commercial Banking Customer Value Proposition (CVP) and Industry Value Propositions (IVPs) initiatives and activities aimed at optimising both customer experience and profitability for the Bank.

To execute an effective relationship management strategy in line with overall Commercial Banking strategy of leading with Transactional Banking.

To ensure that close personal attention is given to providing a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.

To grow and retain a portfolio of high value Commercial Banking relationships by performing proactive and value adding portfolio management.

To achieve financial and non-financial targets for the portfolio.

Key Responsibilities/Accountabilities

In-Depth understanding of all Clients in the portfolio

Execution of the Commercial Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), and other agreed initiatives

Relationship and Portfolio Management

Grow and retain a portfolio of High Value Commercial Banking relationships

Deliver the financial and non-financial targets for the portfolio

Preferred Qualification and Experience

A good first degree from a reputable university (minimum of second class lower).

A professional qualification or 2nd degree will be an added advantage.

3 – 5 years cognate experience in relationship management, in a Business Banking or CIB environment.

Practical direct exposure to lending principles/previous working experience in Credit Risk Management is an added advantage.

Knowledge/Technical Skills/Expertise
Financial targets:

Portfolio profitability as measured by income after impairments, total revenue, ARPC, CoF, average assets yield, LTD ratio.

Net balance sheet growth (liabilities as measured by CASA and performing risk assets).

Quality of risk assets as measured by level of impairments.

Non-financial targets:

DTF ratio.

Quality of relationship management as measured by clients’ positive experiences/level of clients’ satisfaction/client retention.

TAT on client’s transactions.

Effective utilization of Salesforce.

Quality of CVCAs.

Quality of Credit structuring and documentation.

Quality of call reports, promptness of annual reviews, etc.

Accurate segmentation, mapping and tiering of clients in the portfolio.

Acquisition of profitable NTB clients.

Go to How to Apply

 

13). MIS Analyst

Job ID: 43942
Location: Lagos
Job Sector: Banking

Job Details

Finance: budgeting and forecasting, creating interim and annual financial statements, facilitating internal mergers and acquisitions, as well as dealing with analysts and investors.

Job Purpose

Primary responsibilities include requirements analysis, to gain an understanding of business needs to develop level of effort estimates needed for MIS reporting platform design and development for business.

Perform code reviews of existing MIS reports, optimize where necessary and develop technical documentation. Additional responsibility includes analyzing and fixing user queries.

Key Responsibilities/Accountabilities
Maintenance of all the MIS BI platform across the group:

Actively participate in the development and review of business and system

requirements to obtain a thorough understanding of business needs in

order to deliver accurate solutions.

Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

Analyze, facilitate, model and extract data and information from MIS systems based on users’ requirements.

Design application solutions that fully implement business requirements.

Expeditiously troubleshoot application and production issues without causing additional problems.

Navigating the competing needs of multiple stakeholder groups, defining an end-to-end business process that is acceptable to all groups.

Mapping out requirements for one or more systems to support business processes.

Provide updates to head, MIS Finance on work in progress, work completed, work planned, and issues potentially impacting on completion or quality level of work.

Development and Designing interactive and insightful dashboard:

Must have competency in BI tools such as IBM Cognos, Qlikview, Power BI, Qliksense

Translate business needs to technical specifications

Design, build and deploy BI solutions (e.g. reporting tools)

Maintain and support data analytics platforms (e.g. MicroStrategy)

Create tools to store data (e.g. OLAP cubes)

Conduct unit testing and troubleshooting

Evaluate and improve existing BI systems

Collaborate with teams to integrate systems

Develop and execute database queries and conduct analyses

Create visualizations and reports for requested projects

Develop and update technical documentation

Designing, developing and maintaining business intelligence solutions

Crafting and executing queries upon request for data

Presenting information through reports and visualization

Preferred Qualifications and Experience

First degree in Engineering/Computer Science

Oracle certification, ITIL will be an added advantage

Minimum of 5 years’ experience in Finacle, understand financial instrument and accounting

Minimum of 5 years’ experience in MIS Finance

In depth understanding Oracle, SQL Server

Technical Competencies:

Financial and Accounting Control

Interpreting Financial Statements

Preparing Financial Statements

A level of Understanding in IFRS

Financial Consolidation

Reconciling Financial Records.

Personal Skills and Qualities:

Willingness to undertake additional training relevant to the post.

Ability to communicate and liaise clearly and effectively across all levels of the organization, and with external organizations.

Capable of developing good understanding of complex educational developments and reporting issues.

Good interpersonal skills.

Able to scrutinize work to ensure accuracy, quality and time-management.

Able to confidently provide training to others, sharing skills, knowledge and experience.

Good organizational and administrative skills.

Excellent time management.

Ability to work both independently and as part of a team.

Ability to follow instructions and to understand a complex brief.

Additional Factors:

Ability to cope with month-end reporting activities demands.

Enthusiasm and commitment for the post.

An interest in working in the education sector.

Flexible approach to work and a willingness to undertake a variety of tasks and adjust hours according to the needs of the college/trust.

Commitment to continuous professional development and willingness to learn from experience and practice

Commitment to equal opportunities and safeguarding

Able to coordinate the development of projects which involve contributions from across a team of people

Ability to work flexibly to find simple output solutions to complex problems.

Initiative; the ability to propose changes to existing systems and reports and to foresee additional systems and reports to enhance existing ones.

Appreciation and interest in the value and application of data reporting systems beyond the process of construction.

Go to How to Apply

 

14). Legal Officer, Corporate & Investment Banking

Job ID: 43797
Location: Lagos
Job Sector: Banking

Job Details

Legal: guidance across all areas and geographies to ensure: every transaction is appropriately negotiated, documented and implemented, losses arising from litigation are minimised, and legal issues carrying negative reputational consequences are avoided.

Job Purpose

The Legal Officer reports to the Head, Corporate & Investment Banking Legal

Working closely with other Corporate & Investment Banking (“CIB”) Lawyers, the job holder will provide legal, regulatory, reputational and transactional advice and support in relation to the Client Coverage, Investment Banking, Global Markets and Transactional Products and services activities of Stanbic IBTC Bank PLC and Stanbic IBTC Capital Limited (together “Stanbic IBTC”), with the objective of assisting the business leaders of those businesses in achieving their business goals in a manner consistent with sound risk management.

Partnering with the CIB embedded Legal teams in the Africa Regions countries and Johannesburg and the CIB Legal team Africa Regions to ensure an aligned and consistent level of service to the business.

Key Responsibilities/Accountabilities
Provide legal support to the client coverage, investment banking, global markets and transactional products and services businesses:

Working closely with / and supporting the other CIB Lawyers, Head, Corporate & Investment Banking Legal and Head, Country Legal Services to provide the client coverage, investment banking, global markets and transactional products and services businesses with appropriate legal support.

Being a trusted, solution-driven legal advisor and value-added partner to the client coverage, investment banking, global markets and transactional products and services businesses by providing timely, commercial and judgment-based legal advice, input and oversight. This facilitates informed, risk-based decision-making by the front office stakeholders in their activities and seamless coordination and implementation of deals;

Engaging and working closely with external legal counsel as and when required and ensuring their accountability, cost efficiency and competitiveness and excellence in expertise and service delivery.

Working closely with other CIB Lawyers to identify legal risks, providing actionable, solution-orientated advice to mitigate those risks, reporting incidents of non-compliance as necessary and ensuring risks are properly understood and mitigated;

Where appropriate, drafting legal documentation;

Manage all legal implementation of transactions.

Develop and maintain strong and lasting relationships with various stakeholders across the organisation:

Proactively develop and manage strong working relationships with front office staff and across business units.

Build and maintain strong networks of internal clients and external parties.

Engaging and working collaboratively with deal team members in cross border and multi jurisdictions to develop a harmonised approach to common issues and policies;

Gain confidence of credit and other committees as a trusted legal adviser.

Work within the CIB Legal team but independently on transactions.

Build relationships with external counsel and other members of the CIB Legal team.

Handle difficult situations tactfully and diplomatically.

Preferred Qualification and Experience
Qualifications and Experience:

LLB Law Degree

BL Degree with at least 5 years post qualification experience with a solid technical grounding in corporate and commercial law, capital markets, banking and finance, corporate banking, syndicated loans, corporate finance and derivatives.

Has sound technical understanding of Nigerian law and experience in corporate and commercial law, capital markets, banking and finance, corporate banking, capital raising, syndicated loans, corporate finance and derivatives and ability to translate and apply this knowledge to optimise the Corporate and Investment Banking relationship.

Knowledge and awareness of the legal and regulatory frameworks in Nigeria governing various aspects of corporate and investment banking;

Risk Management – Understands and manages strategic and operational risk within the relevant legal agreements, including understanding and conforming to the relevant processes and procedures within Legal (Risk) and all the CIB areas.

Competencies required in delivering accurate and relevant results and assessing risk including attention to detail, delivery of accurate and relevant research, proactivity and timeous delivery of requirements, ownership of problems, understanding of impact of non-delivery and sub-standard performance.

Strong commercial awareness, analytical abilities and problem – solving skills sufficient to maximise the solutions available within a given regulatory and legal context;

Strong communication skills with the ability to effectively apply verbal, nonverbal and written communication methods to achieve desired results using a flexible interpersonal style. Demonstrates a sophisticated level of front line negotiation skills and professionalism in dealing with others.

Influential skills sufficient to shape the decision-making process in situations where there may be a natural resistance to the advice.

Strong work ethic

Financial literacy (basic understanding of finance and financial terminology and concepts).

Knowledge/Technical Skills/Expertise
Technical Competencies:

Legal Drafting

Legal knowledge

Legal compliance

Financial industry regulatory framework

Written and verbal communication

Risk awareness

Go to How to Apply

 

15). Relationship Manager, Commercial Banking

Job ID: 43764
Location: Kano
Job Sector: Banking

Job Purpose

To ensure an in-depth understanding of all customers in his/her portfolio, using the Customer Value Chain Analysis (CVCA) tool, in order to effectively meet the needs of the customers.

To execute the Commercial Banking Customer Value Proposition (CVP) and Industry Value Propositions (IVPs) initiatives and activities aimed at optimising both customer experience and profitability for the Bank.

To execute an effective relationship management strategy in line with overall Commercial Banking strategy of leading with Transactional Banking.

To ensure that close personal attention is given to providing a full array of customised financial solutions and services tailored to meet the growth needs and potential of the portfolio.

To grow and retain a portfolio of high value Commercial Banking relationships by performing proactive and value adding portfolio management.

To achieve financial and non-financial targets for the portfolio.

Key Responsibilities/Accountabilities

In-Depth understanding of all Clients in the portfolio

Execution of the Commercial Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), and other agreed initiatives

Relationship and Portfolio Management

Grow and retain a portfolio of High Value Commercial Banking relationships

Deliver the financial and non-financial targets for the portfolio

Preferred Qualification and Experience

A good first degree from a reputable university (minimum of second class lower).

A professional qualification or 2nd degree will be an added advantage.

3 – 5 years cognate experience in relationship management, in a Business Banking or CIB environment.

Practical direct exposure to lending principles/previous working experience in Credit Risk Management is an added advantage.

Knowledge/Technical Skills/Expertise
Financial targets:

Portfolio profitability as measured by income after impairments, total revenue, ARPC, CoF, average assets yield, LTD ratio.

Net balance sheet growth (liabilities as measured by CASA and performing risk assets).

Quality of risk assets as measured by level of impairments.

Non-financial targets:

DTF ratio.

Quality of relationship management as measured by clients’ positive experiences/level of clients’ satisfaction/client retention.

TAT on client’s transactions.

Effective utilization of Salesforce.

Quality of CVCAs.

Quality of Credit structuring and documentation.

Quality of call reports, promptness of annual reviews, etc.

Accurate segmentation, mapping and tiering of clients in the portfolio.

Acquisition of profitable NTB clients.

Go to How to Apply

 

16). Business Banker

Job ID: 34191
Location: Lagos Mainland
Job Sector: Banking

Job Purpose

To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions

Key Responsibilities/Accountabilities

Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.

Selling includes acquiring and opening new business accounts (walk-in customers)

Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).

Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc. Mining existing customer data to identify expansion and/or additional business opportunities.

Identifying opportunities to migrate top-end customers.

Performing a liaison role between customers and back-office service fulfillment and credit functions.

Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.

Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)

Preferred Qualification and Experience
Educatiional Qualification:

Minimum of a 2.2 B.Sc Degree from an accredited University

Work Experience:

Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.

Business Assistant experience to the Business Manager is ideal.

This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.

Experience in Credit origination.

Previous experience running a small business.

Knowledge/Technical Skills/Expertise
Technical Competencies:

Business and Financial Advisory

Knowledge of Asset Management Products

Credit Analysis

E-Channel management

Go to How to Apply

 

17). Business Banker – Enterprise Direct

Job ID: 44286
Location: Lagos
Job Sector: Banking

Job Purpose

On-board new customers, reactivate dormant accounts, cross sell the bank’s products and services to existing customers and monitor borrowing customers(including LSETF).

Improve customer experience by proactively engaging the customer via telephone/email for more pocket share and to manage and optimize value from a portfolio of SME customers.

Key Responsibilities/Accountabilities

Promote and proactively sell the Bank’s products, solutions and services via the telephone to meet the financial needs of small and medium business customers.

Mine existing customer data to identify expansion and/or additional business opportunities.

On board new customers – Day 1 welcome call and Day 30 follow up call

Dormant/ Inactive account reactivation

Cheque confirmation, excess/ covenant breaches and Pre-NPLs / stressed account monitoring

Ensure KYC documentation, BVN and regulatory compliance and control are adhered to

Providing a central (information/ query handling) service point for SME customers

Ensure all queries from existing and potential customers are effectively and promptly resolved.

Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers

Cross-sell additional products & services to existing customers (during re-active telephone conversations).

Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc

Preferred Qualification and Experience

First Degree in any relevant discipline.

Min 2 years of Business Banking Sales experience

0 – 1 Year experience call center experience may be added advantage

Knowledge/Technical Skills/Expertise:

Good numerical skills, business acumen and financial acumen to interpret financial statements, balance sheets and basic financial ratios.

A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.

A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of securities and balance sheets.

Ability to speak Hausa fluently.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:


















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