Graduate Jobs at GIG Logistics (3 Positions)

GIG Logistics is a member of The GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage. With plans to extend its first-class logistics solutions to Nsukka & environs, we are currently looking to engage the services of young, smart, customer-focused graduates to resource available openings on a permanent basis.

We are recruiting:

1). Service Center Agent

Location: Enugu

Position Purpose: To increase brand goodwill through superior service delivery.

Job Location: Nsukka

Who We Look For: Young, personable graduates with minimum of HND degree from a government accredited tertiary institution.


Job Description:

Provide guidance to walk-in customers on product and service offerings

Educate customers and potential customers with information on SLA and delivery timelines

Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.

Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).

Serve guests by providing product/ service information related to delivery life-cycle, rates and payment.

Resolve product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.

Promote and cross-sell company’s products.

Ensuring proper documentation and safety of all parcels sent and received.

Go to How to Apply


2). Terminal Accountant

Locations: Abuja, Enugu and Imo



Responsible for all the accounting functions in the Terminal.

Work with and assists the Chief Financial Officer in implementing account functions for the company.

Handle all the cash expenses at the Terminal.

Prepare reports of all movement of finance in and out of the Terminal.

Ensure that daily call-over and verification are carried out on all transactions posted into the system from the Terminal.

Assist in producing schedules for remittance/payment of VAT, PAYE and other statutory payments from the Terminal.

Liaise with the head office to prepare monthly, quarterly and annual financial statements to be submitted to management.

He also ensures completeness of all payments and dr receipts, invoices, Debit/Credit Memos and ensures they are correctly posted into the Accounting System.

Contribute to team effort by accomplishing related results as needed.

Secure Terminal financial information by completing data base backups.

Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Go to How to Apply


3). Experienced Officer (Ticketing & Service)

Location: Enugu


Eligible candidates MUST:

Have a BSc/ HND Certificate

Not be above 28 years

Have Excellent communication and Customer service skills


Sell bus ticket at GIGM terminals to walk in guest

Make and/or change travel reservation for walk in guest using the online booking system

Create and maintain guest reservation records

Resolve service problem by clarifying the guest complaint via phone, email and in person

Forward booking/traveling reschedule request to the concerned unit

Serve guests by providing service information related to travelling schedule, fare and payment

Announce arrival and departure information using the public address system

Assist in guest luggage check in

Ensure customer complaints and emergency concerns are escalated to the appropriate quarters

Adhere to the company’s policy on guaranteed reservations and no-shows.

Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.

Promote the online booking, app downloads and other products and services of the company to customers

Deadline: Not Specified

How to Apply: Send CV to [email protected] using job title as subject of mail. eg: Service Centre Agent/NSUKKA

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