Latest Jobs at Chartwell Securities Limited

Chartwell Securities Limited is a company of Investment Managers and Stockbrokers focussed largely on the investment needs of Private and Institutional Clients. Regulated by the Securities and Exchange Commission, the company is a Dealing Member of The Nigerian Stock Exchange.

We are recruiting to fill the position below:

 

Job Title: Customer Relationship Manager

Location: Lagos

Responsibilities

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our services inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements

High school diploma, general education degree or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.


Job Title: Accounting Officer

Location: Lagos

Responsibilities

Maintaining financial records.

Handling accounts payable and receivable.

Resolving accounts to the general ledger.

Contacting clients about transactions and invoices.

Handling queries related to accounts.

Requirements

High School Diploma.

Proven work experience as an Account Officer.

Able to work well within a team.

Proficiency in MS Excel and QuickBooks.

Solid analytical skills.

Detailoriented.

Strong interpersonal skills.

Deadline: 20th December, 2019.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the “Job Title” as subject of your mail.

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