Receptionist at Nail Arcade

Important!
Nail Arcade is a classy Nail salon with a state-of-the-art service hub in Lekki Phase 1-Lagos after 20 years in business in other locations. Lekki is our prime location of choice because we see an amazing opportunity to deliver top-notch niche beauty services to everyone that wants to look beautiful with an experience that indulges your senses

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Lekki Outlet, Lagos

Job Brief

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.
Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities

Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
Book and confirm appointments via phone and email
Process transactions (cash and credit cards) and issue receipts
Offer beverages and chat with clients who are in the waiting area
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Inform clients about new services and discounts
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Manage our call center
Maintain a tidy reception area
Order business cards, brochures and stationery as needed.
Requirements

Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
Hands-on experience with office equipment, like printers and POS systems
Familiarity with processing transactions
Excellent communication abilities (verbal, phone and email) with a customer service attitude
Solid organization and record-keeping skills
An ability to remain calm under stressful circumstances.
Application Closing Date
24th January, 2020.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating "Receptionist" as the subject of your mail.

For Enquiries Call: 08028124558.



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